| Pre-sales
questions
Q. Is the Installation Free ?
A. No you have
to pay $10 each installation you need,any of our product installed
Q. Do
you install other than your products ?
A.Yes we do
Installation of any other product at the price of $30
Q. Will you place ads on my site?
A. We will NOT place ads on your site.
Q. Do you allow sites to advertise for money, on their web site?
A. Yes, we allow sites to have commercial advertisements.
Q. What forms of payment do you accept?
A. Currently We accept Only Paypal.We will accept more methods Soon.
Q. Are your server's Unix, or NT?
A. Our servers are Linux Red Hat 7.3. and Red Hat 9.0
Q. Do you allow adult sites?
A. Yes, we allow adult sites.
Q. Is tax included with my monthly or yearly plan?
A. Yes, tax is included within the price.
Q. What control panel do you use and do you have a demo?
A. The control panel we use is called Cpanel. A demo of Cpanel can be
found here Login
with the username demo, and the password demo.
Q. Can I pay monthly?
A. Yes, you may pay monthly
Q. Can I
host friends?
A. Yes, you may host your friends.
Q. How long does it take to setup my account?
A. Your account will be setup automatically within 15 minutes of ordering.
Q. Are there
any hidden costs, or setup fees?
A. No
Q. Do you
offer telnet or shell access?
A. No due to security reason's we do not offer telnet or shell access.You
are still able to unzip files on the server using our file manager as
well as the ability to setup cron jobs.
Q. Can I password protect directories?
A. Yes you can password protect directory's within CPanel.
DNS
Q. How long does it take to get my domain working?
A. It usually takes 24-48 hours for a domain to fully propagate.
Q. What do I set my domains name server's to?
A. Please read your welcome e-mail if you have lost your welcome email
you can email us requesting your dns.
Control
panel
Q. Do you have a manual for our control panel?
A. Go to
http://www.cpanel.net/docs/cp/index.html
Q. Where do I go to login to my control panel?
A. You go to http://www.yourdomain.com/cpanel
Q. How do I make sub-domains?
A. To make a sub-domain login to your control panel and click "domain
management" inside of domain management you will see a place to manage
and add sub-domains.
FTP
Q. Where can I download a free FTP?
A. We recommend downloading WS FTP
Q. It's not letting me upload my files what's wrong?
A. Make sure you are uploading to the right web directory which is the
public_html folder.
Q. Why doesn't my ftp password change when I change my
Cpanel password?
A. Please allow 24 hours for your FTP password to sync with your Cpanel
password.
Paths
Q. What is the path to my users files?
A. The path is /home/username/public_html
Q. What is the local path to perl?
A. The path to perl is /usr/bin/perl
Q. What is the path to curl?
A. The path to curl is /usr/bin/curl
Q. What is the path to ImageMagick?
A. The path to ImageMagick is /usr/bin/
Q. What is the path to convert for ImageMagick?
A. The path to convert is /usr/bin/
Q. What is the path to sendmail?
A. The path to sendmail is /usr/sbin/sendmail
E-mail
Q. How do I create email accounts?
A. To create an email account login to your control panel and click add/remove
email account's.
Q. What do I put for both incoming and outgoing mail server?
A. For both incoming and outgoing mail server put mail.yourdomain.com
Q. Where do I go to check my emails using my browser?
A. yourdomain.com/webmail/
Q. How can I setup webmail to go directly to horde, neomail
or squirrel mail?
A. Login to the one you prefer to use after doing so copy the entire url
from your address bar. You will not login to your cpanel and create a
subdomain to go to the address you just copied.
CGI/ASP/PHP/MySql/JSP
Q. None of my cgi scripts are working on the server. How do I get them
to work?
A. Make sure that they are chmoded to 755
Q. How do I create databases and manage them?
A. Login to your cpanel and click MySQL Databases. After your database
is created you can manage it from phpmyadmin. This can be found at the
very bottom of the MySQL page.
Software Versions
Q. What version of php are you using?
A. We are using version 4.3.3 and 4.3.4
Q. What version of perl are you using?
A. We are using version 5.6.1.
Q. What version of MySQL are you using?
A. We are using version 4.0.15
Q. What version of cpanel are you using?
A. Our servers automatically stay up to date with the most recent stable
Cpanel version.
Billing
Q. How do
I get the 30 day money back?
A. Simply email us your username, password, and why you wish to cancel
within thirty days, and we process your refund in less then 24 hours.
Q. How do I make a payment?
A. All online payments are recurring. Your payment will automatically
be deducted.
Q. How do I stop billing?
A. If you wish to close your account simply email us your username, password,
and why you wish to cancel. You must also include "I give you permission
to delete my website and all of it's content."
SSL
Q.
What is the difference between shared ssl and private ssl?
A.
A shared ssl displays as https//ip/~yourusername/
A private ssl would display as https://www.yourdomain.com
in the address bar.
Q.
How do I purchase a private ssl from you and what type is it?
A.
Please email to do so.
Q.
Whats the path to the free shared ssl?
A.
We need to activate the shared ssl on each site manually that will require
it.
Q.
I'm going to purchase my own ssl what do I need to know?
A.
Our servers are Apache + Mod SSL If you require assistance from us to
install it there will be a $30.00 installation fee.
Q.
How do I transfer a ssl?
A.
Every place that sells ssl's has a different transfer procedure. You will
need to ask the supplier
you purchased it from.
Subdomains
Q.
READ THIS BEFORE SETTING UP A
SUBDOMAIN!
A.
To create a sub domain cpanel asks for the name you wish to use. MAKE
SURE the subdomain name you give it doesn't have a folder already named
that name. If it does the sub will not work. Example... I want to create
the subdomain test.Deccanbazaar.biz so my sub name is going to be test. If I
already have a folder in my ftp named test I need to delete it or rename
it to something different before I create the subdomain with the test
name from cpanel.
Q.
What is a subdomain?
A.
www.domain.com is a domain name. A subdomain is anything that replaces
the www in a domain name.forum.aol.com is
a subdomain. www.forum.aol.com is not a subdomain.
Addon Domains
Q.
What is an addon domain?
A.
An addon domain is a fully functional domain that will work out of a folder
in your main sites ftp.
Q.
READ THIS BEFORE SETTING UP AN
ADDON DOMAIN!
You cannot create an addon domain if your dns hasn't proprograted to the
server already. So after you change the sites dns you are trying to add
you will need to wait 24-48 hours before attempting to create your addon
domain.
A. There are three fields cpanel asks for when creating an addon domain.
1. "New Domain Name:" You will
put in the newdomain.com do not put www in the name!
2. "Username/directory/subdomain Name:" This
will be the folder cpanel creates in your main accounts ftp. MAKE SURE
that the name you give it doesn't already have a folder. Example... If
you want to give it the username chris. You cannot have a folder in your
account named chris already. If you do and still try creating the username
for the addon domain to be chris you will mess a lot of things up!!!
3. "Password:" fill in any password you want
here.
Q.
Help I added an addon domain why did it say subdomain added?!!?
A. It creates it as
a subdomain by creating the folder within your main sites ftp. Please
ignore this! It is a fully functional domain name. It is only called a
subdomain when in fact it is an addon domain.
Resources :
MS Web Analytics - Anything you'd like to share that is not related to Analytics and Website Statistics.
Web Application Development - Professional Offshore Web Development and Web
Application Development Company MoveYourWeb
provides web application development and
application development outsourcing services.
Outsource your web application development to
MoveYourWeb.
multiplayer online games - MMORPG.com is the best spot to play online rpg games, online multiplayer games, free mmorpg games, multiplayer rpg games.
Mail Server Monitoring - Advanced monitoring services by Dotcom-Monitor.com
Cool Gadgets Reviews
Software Testing Services - EffectiveSoft offers comprehensive testing solutions ranging from performance to interoperability testing. Software Testing and Quality Engineering services by EffectiveSoft are professional and trustworthy.
Looking forward.
Techie Talks - Offers online resources about computers,programming, electronics, projects, gadgets, software and informations about the technology that would greatly help people all around the world.
Website Templates
Domain Development - Adept Marketing Concepts offers a variety of domain development services including full portal development and micro-site marketing.
free visitor counter - Sign up for our free visitor counter. Complete with live stats. Plenty of styles and colors to choose from.To your this url..
Free for Coder
ink cartridges - offers a wide range of compatible ink jet cartridges.
Search Engine Friendly Website Templates - Search Engine Friendly Website Templates
Web application security - Iflexion deliver website design and development, custom web application development and advanced web programming.
Software quality assurance - A1QA is a software testing company located in Eastern Europe. A1QA provides a wide range of standalone and web application testing services, from independent software QA consulting to business solutions testing.
How to build a computer - Build your own pc kit, barebones computer and DIY computer upgrade kits.
DIY Advice - Build your own pc, barebones computer and DIY computer upgrade advices.
Geschenkartikel - Milestone - Choice of over 20000 promotional products for your company.
website Design - Affordable & Professional Custom web site designing, Website development with Search Engine Optimization Services , SEO webdesign and content writing services from a 9001:2000 certified complete web solutions provider.
|